David and I felt we would like to write and thank you and the team for the work carried out at our property.
When you visited us to supply us with a quote for a Guardian WarmRoof System, you had a professional attitude, along with a genuine, warm and friendly approach.
We were happy to give the work to ‘HeatGuard’.
Our work was progressing, there were a few minor issues and we are pleased to say, the issues were resolved and rectified without delay. Nothing was too much trouble for the team.
They were all a pleasure to have working at our home.
We shall not hesitate to recommend your comapny in the near future.
The ‘Company who care’, is certainly true and the saying, ‘If a jobs worth doing, its worth doing well’, also applies to Mark and HeatGuard Windows!
We approached three window
companies with a view to obtaining quotations for a new conservatory roof.
The previous roof was about 20 years old and was no longer fit for purpose, as it made the room unbearably warm in summer and simply freezing in winter. Having seen two of the companies, one of which was a nationwide business, we spoke to Mark Eales of HeatGuard Windows.
Having prepared and posed numerous questions to the other sales people, we presented Mark with the same queries. It soon became apparent that Mark was head and shoulders above the rest. The fact that Mark is the general manager as well as the principal sales person shines through immediately. He answered all the questions effortlessly and confidently and had all the knowledge at his fingertips.
He was local, genuine and trustworthy, and to choose HeatGuard soon became one of
the easiest decisions we’ve ever made.
Mark told us all about the Guardian WarmRoof system, which he had recommended installing, and explained all the features, attributes and advantages of such a system in great depth.
Having decided to accept Mark’s quotation, we awaited the fitting team. True to form, the highly-experienced fitters arrived on date and on time. They were absolutely fantastic. They were clean, tidy and consummately professional. They worked hard from start to finish and completed the entire job within 3 days.
We were concerned about our floor, which was quite new, but we needn’t have worried, as the fitters protected it meticulously from any adverse weather. Within 2 days the roof was watertight, and there were just the finishing touches to complete. Nothing was too much trouble for the fitters, and, although there were no snagging issues, we’re totally confident that, if there had been, they would have sorted them out straight away. They removed all the old remnants of the previous roof and associated rubbish and left the conservatory immaculate.
We have been in business all our lives and appreciate good service. HeatGuard Windows not only met our expectations but exceeded them. Everything Mark was asked about was fulfilled to the highest standards. It was “Exactly what it says on the tin!”
The Guardian WarmRoof system has completely transformed our conservatory. Before, it was too hot in summer and too cold in winter. But now it is a comfortable temperature all year round, and we use it all the time. It has made us an extra living space, which we quite simply adore.
Two other families on our street came to ask us about our conservatory roof and how well it was performing. We had no hesitation in recommending both the roof and HeatGuard to them.”
So far, we have nearly 500 reviews, as Trusted Traders, we are rated with 5
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